Telephone Operator
- Shamakhi Palace Sharadil Hotel
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Elanın qoyulma tarixi: 10.08.2021Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
KEY RESPONSIBILITIES:
• Receive each guest call in a professional and friendly manner
• Maintain effective communication with all related department to ensure smooth service delivery
• Handle every query in a polite and courteous manner and exceed guest expectations
• Maintain an up to date knowledge of the hotel services
• Maintain an awareness of guest profile through the Opera guest profile system
• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
• Take messages for guests and management as per the required standard.
JOB REQUIREMENTS:
• Knowledge of Azeri, Russian and English
• Positive attitude and good communication skills.
• Good knowledge Opera and Office programs (Word/Excel/Outlook)
• At least 1 year experience in the position
- Transportation to/from Baku/Meal/Accommodation at Staff House is provided
- Salary rate is – 400-450 AZN net
Interested candidates are requested to submit their CV preferably in Word or pdf format to Email: [email protected] by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.
The deadline for application is August 25, 2021.
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