Customs Supervisor

İşin təsviri

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 340,000 shipping professionals, we provide solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.
 
We are currently looking for an experienced Customs Supervisor to join our Baku office.
 
OVERALL ROLE

1 To ensure Safety is number one priority
2 "To manage the maintenance of Customs Clearance Procedures and Operational systems for the Project Team in Azerbaijan"
3 Lead the communication of clarifying Azerbaijan Customs Legislation as per Codex to the DHL Project Team
4 Management of Customs Brokerage Service Providers
5 Ensure Customs Clearance  KPI's are met
6 "Assist the DHL/BP Project Team with customs administration/communication  as and when required."
7 Leadership of Temporary Import/Export Procedures

RESPONSIBILITIES  & OBJECTIVES

To facilitate the Cycle of Continuous Improvement by consistent and relevant application and compliance to the “Ten Guiding Principles” as detailed in the Company HSE Policy.
1 Daily communication with Customs Brokerage Service providers
2 Monitor and maintain working knowledge of brokerage team work activity, balance capacity and workload, while seeking improvement in the process and team efficiency
3 Supervision of Customs Temporary import/export coordinators
4 Updating of  Customs Clearance 'Issues' status report on all DHL/BP shipments (inbound/outbound ) via DHL Material Management Systems
5 Lead dedicated Customs Clearance '  issues 'status meetings with the DHL Baku project team and provide guidance & updates to any changes in legislations
6 Monitor and facilitate timely release of shipments
7 Leadership in resolving  Customs Clearance issues and provide lessons learned report to the DHL Management
8 Develop and manage audit process within BP project team to ensure smooth and compliant customs clearance procedure
9 Ensure required levels of productivity and organizational objectives are met
10 Liaise with BP Logistics & Customs Team, Procurement & Engineers
11 Identify areas of adminstration  process flows where improvements can be made
12 Ensure that customs administrative matters are dealt with in a timely manner & achieve Superior Performance
13 Attend meetings with Client as and when required.
14 Keep abreast of DHL online news, training courses, and promote the DHL brand within BP Contractor & Customs community
15 Maintain & update DHL Procedure documents throughout the project lifecycle.
 
KEY CAPABILITIES

1 Knowledge of Azerbaijan Customs Codex and legislative acts
2 Knoweldge of Freight / Project Forwarding
3 Pragmatic and process driven with a focus on deadlines whilst delivering results to a safe & high quality standard
4 Strong Interpersonal skills
5 Tactful & Persuasive
6 Attention to details with shipping documentations and alignment with Azerbaijan customs procedures
7 Ability to summarise complex issues and provide clarity in writing, on how to resolve.
8 Ability to bring clarity to explaining the Temporary Import/export procedures to BP Engineers
9 Excellent organizational and time management skills.
10 Good written and spoken communication skills.
11 Very good command of English, Azerbaijani and Russian.
12 Accuracy and attention to detail.
13 A calm and professional manner.
14 Excellent computer and administration skills.  (Word/Excel/PowerPoint)
15 A flexible and adaptable approach to work.
16 Tact and discretion, for dealing with confidential information.

E-mail: [email protected]