Director of Housekeeping

İşin təsviri

TRUMP® INTERNATIONAL HOTEL & TOWER BAKU is the next generation of luxury hospitality with its incredible location, spectacular views of the city and Caspian Sea, advanced design elements and superior amenities. The 33-floor landmark is located on Hasan Aliyev Street in the Nasimi District of Baku, Azerbaijan, and feature 190 ultra-luxury hotel guestrooms.
 
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of leading global luxury hospitality brand.
 
If you are looking for a dynamic environment for growth, please join us as:

Director of Housekeeping

Manages the housekeeping operation of the hotel to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Reporting to the Resident Manager.

Position Responsibilities
 
•         Manages the operations of the housekeeping areas to ensure the achievement of departmental productivity objectives and service quality standards.
•         Establishes and maintains cost control systems for linen and cleaning supplies inventories; budgets, orders and receives supplies to maintain appropriate inventory levels necessary for efficient operation of the hotel.
•         Develops and implements systems for inspecting and managing the quality of housekeeping and laundry services provided and to ensure timeliness and efficiency of services; oversees inspections of housekeeping/laundry activities to ensure procedures are followed according to standards.
•         Schedules staff and work according to productivity standards and forecasted occupancy.
•         Compiles and reports information on housekeeping activities and expenses; provides information to guest services on the status of guest rooms to ensure accurate and timely reporting on room availability.
•         Hires, trains and provides career development for housekeeping staff; conducts performance evaluations and provides feedback for employees.
•         Plans special and extra tasks (spring cleaning, washing the carpets, season decoration etc.).
•         Develops the department’s annual budget; monitors and reports variances against plan; tracks labor costs and related expenses.
•         Follows up on maintenance repairs and co-ordinates with Maintenance department to ensure hotel service quality standards are met.
•         Serves as member of Management Team and Duty Manager (when required) to establish and implement hotel service standards to achieve maximum profitability and efficiency. 

Qualifications:

•         Minimum 3 years of similar experience in the same position within luxury hotels
•         Computer literate in Microsoft Window applications an asset
•         Excellent communication and organizational skills
•         Strong interpersonal and problem solving abilities
•         Highly responsible & reliable
•         Ability to work cohesively with fellow colleagues as part of a team
•         Ability to focus attention on guest needs, remaining calm and courteous at all times
•         Good working command of English language, both spoken and written

E-mail: [email protected]

Trump® International Hotel & Tower Baku tərəfindən digər vakansiyalar

• Director of Finance
• Night Manager
• Chief Concierge
• Assistant Front Office Manager
• Food and Beverage Manager