Duty Manager

İşin təsviri

Condition:

• Salary 2178$ + Service Charge & Tips
• Duration of Employment Contract : 1-2 years
• Accommodation: provided
• Transportation: provided
• Medical insurance: provided
• Meal : free duty meal
• Employment visa: provided
   

Responsibilities:

• Supervise the daily operations of all departmental employees and facilities to ensure smooth and efficient functioning.
• Take personal responsibility for maintaining high quality levels in both product and service, ensuring guest satisfaction at all times.
• Ensure adherence to Standard Operating Procedures (SOPs) by training all staff and monitoring their performance.
• Regularly update and implement new LSOPs related to front office operations, capturing best current practices.
• Provide coaching and counseling to associates, offering support, guidance, and addressing any performance concerns.
• Ensure associates are well-informed about the hotel’s products and services, including room types, rates, features and facilities, food and beverage outlets, promotions, spa and health club offerings, and other services.
• Attend meetings and training sessions as required to stay updated and continuously improve performance.
• Drive the implementation of all hotel sales and promotional programs.
• Take personal responsibility for promoting upselling throughout the property.
• Monitor daily arrivals and take appropriate action for any VIPs or special requests.
• Coordinate with housekeeping, room service, and guest relations to ensure these actions are carried out effectively.
• Foster a positive and motivational work environment within the department, encouraging collaboration and high morale

Requirements:

• English language pre-intermediate and higher.
• Expereince of work min 5 years. Team player.
• Communicative.
• Good skills in selling products.
• Certificates and diplomas.

Location

• Country, city: Dubai UAE

Email: [email protected]

Humanique tərəfindən digər vakansiyalar

• Team Leader (Front Office)
• Front Office Agent
• Guest Relations Agent
• F&B Hostess
• Lobby Hostess