Account Manager

İşin təsviri

Key responsibilities:

• Develop and maintain strong, long-lasting relationships with existing clients
• Serve as the primary point of contact for client inquiries, concerns, and escalations
• Understand clients' business objectives and identify opportunities to align our products and services with their needs
• Collaborate with internal teams to ensure timely and successful delivery of solutions according to client needs and objectives
• Proactively identify upselling and cross-selling opportunities within existing accounts
• Prepare and present proposals, contracts, and renewal documents to clients
• Monitor and analyze client usage patterns and provide insights to inform product development and marketing strategies
• Stay informed about industry trends, competitor activities, and market developments

Required skills:

• Language skills: Azerbaijani (fluent), English (fluent), Russian (good)
• Proficiency in Microsoft Office suite, particularly Excel and Word
• Ability to work with 1 C 8.3
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to thrive in a fast-paced, dynamic environment
• A passion for technology and a willingness to continuously learn and adapt

Qualifications:

• Associate or Bachelor's degree in IT, Business Administration or relevant field
• Proven experience in account management, sales, or customer success roles, preferably in the technology sector

What we offer:

• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.
• The salary for this position will be discussed during the interview process.

Interested candidates can send their CVs to e-mail mentioning “Account Manager” in the subject line

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