Restaurant Manager
- 145 Group
-
Elanın qoyulma tarixi: 08.08.2019Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
POSITION : Restaurant Manager
DEPARTMENT : Food & Beverage
RESPONSIBLE FOR : Wait staff, Restaurant Supervisor
PRIMARY OBJECTIVE OF POSITION
Under the general guidance of the Food & Beverage Manager maximise guest satisfaction and food and beverage profitability by managing the restaurant and its staff, and execute food and beverage marketing and sales strategies.
TASKS, DUTIES AND RESPONSIBILITIES
• Managing all activities of the restaurant
• Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan
• Assists in the implementation of sales promotions and to take action to increase sales
• Greets and seats guests, and ensures that they receive prompt, courteous and efficient service
• Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurant
• Checks regularly to ensure guests receive efficient, knowledgeable and courteous service, and high quality products
• Maximises guest satisfaction by communicating customer specifications to kitchen
• Ensures readiness and compliance in case of last minute changes to reservations
• Fluency in Azerbaijani, Russian and English
MANAGE RESTAURANT SERVICE STAFF
• Manages all restaurant service staff and supervisors
• Utilises leadership skills and motivation to maximise employee productivity and satisfaction
• Challenges employees to achieve optimum revenue and service per employee
• Monitors department’s overall service, interaction with other departments, and team work daily, and takes action to improve
LAWS, REGULATIONS AND POLICIES
• Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation, and alcohol regulations
• Checks that staff meets and exceeds guest expectations by training and encouraging staff
• Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, knowledgeable, and reliable service
• Identifies employees with potential for promotion
• Works closely with the Human Resources Manager on the following Human Resources related tasks:
- Performance appraisals
- Coaching
- Counselling
- Discipline and grievance
- Employee relations
EMPLOYEE RELATIONS
• Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel
• Keeps effective internal communications, including daily meetings with all staff to ensure optimum team work and productivity
• Looks for ways to motivate and challenge employees
E - mail : [email protected]
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