Business Support Applications Specialist
Department: Information Technology
Job purpose
Responsible for operation of Business Applications related to Enterprise (ERP, HCM, ECM, CRM, Bar Coding, Moodys Risk Analyst).
Main Accountability
Manages all phases of the business applications projects preparation lifecycle, gather inital business requirements, create requests for proposal and evaluation parts.
Administration of existing informational systems and tools in accordance with corporate standards and ITIL practices.
Conforms to Change Management.
Ensures that distributive of the software tools and products are documented and stored appropriately.
Communicate with Vendors and 3th party Partners for contract scope, SLA’s, Infrastructure and License requirements.
Provides assistance for the Business Customer to establish or evaluate existing business requirements.
Provides coaching and on job trainings for End Users.
Execute line manager’s and department heads verbal and written instructions to ensure fulfillment of work duties.
Provide confidentiality of the company data
Preparation of reports on areas of responsibility
Knowledge, skills and experience required
• Education: Bachelor degree of Economics, informational technology, mathematics or other relevant field.
• Work experience: Minimum 3 year’s experience in Business Applications Support
• License / Certificate: Microsoft, Oracle
• Foreign Language: English (upper intermediate), Russian (intermediate)
• Computer Skills: MS Office, Java, C#, .Net, ABAP, SQL
• Product Knowledge: ERP, HCM, ECM, CRM
Interested Candidates please send your CV with photo noting your minimum salary expectation to [email protected] indicating the title of position in the subject line of your message.
Otherwise your candidacy will not be considered.