Store Manager (female candidate)

İşin təsviri

FBCO is announcing the vacancy for the position of the Store Manager (female candidate) to be in charge of the good running of the shop.
She is responsible for the shop and takes all the necessary decisions especially regarding the supplying and the running of the shop, the manners of her staff as well as the management of her administrative and commercial tasks.

Responsibilities:

Management
-          Responsible for day-to-day scheduling of staff
-          Motivate and train the staff
-          Solve staff problems
-          Supervise the good manners of the staff and their welcome to customers

Accounting

-          Billing
-          Be familiar with the operation of the cash register
-          Set the forecast budget

Administrative

-          Control the activities of the staff during their shifts
-          Maintain tearoom cleanness and make sure the staff respects the hygiene and security standards
-          Follow up on the turnover and the margins

Commercial

-          Ensure customers’ satisfaction
-          Plan store animations
-          Respond to customer complaints, taking appropriate action to solve the problem
-          Create a clients’ listing and win their loyalty
-          Work on marketing operations with the marketing team
Products management
-          Place orders
-          Verify that the products are presented according to the merchandising plans
-          Study the competitors products
 
           Required skills
-          Hotel and restaurant management diploma
-          Organization
-          Transmission of know-how
-          Self-sufficient in taking decisions regarding the shop, in respecting the directives of the Operating Manager
-          Developed commercial attitude
-          Stress & conflicts management
-          Be able to develop the motivation and the determination of his collaborators
-          Be able to make suggestions in order to improve the shop and staff management
-     Fluent speaker of Azerbaijani and English languages (knowledge of French is recommended)
 
Background:
-       Experience: at least 2 years in the same job position
-       Knowledge in management: leadership skills
-       Luxury experience
-       French gastronomy knowledge
Please send your resume to the following e-mail: [email protected] 

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