IT / Helpdesk
- PalSüd Dağıtım MMC
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Elanın qoyulma tarixi: 22.06.2013Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
“PALSÜD DAĞITIM” Məhdud Məsuliyyətli Cəmiyyəti
“PalSud ” is pleased to announce a vacancy of
IT / Helpdesk
REPORTS TO: IT / Helpdesk
ESSENTIAL FUNCTIONS
• Co-ordinate all activities, operations and running of Information Technology.
• Together with IT, take role in positively supporting the operation of the hotel, reinforcing a customer focused approach to distribution operations at all times while supporting all corporate technology requirements and initiatives as appropriate.
• Maintain clear communication and information exchange between distribution and Palmali Holding Baku area/regional staff to ensure optimum sharing of technology issues and solutions.
• Support Corporate, Divisional and Regional technology projects and requirements.
• Maintain, implement and adhere to all Starwood standard policies, systems and procedures relating to technology operations, including active capital and expense budget planning and systems contingency planning.
• Provide clear project and change management programs, schedules and communications as required for all system changes.
• Ensure quality of data is maintained with all systems including ensuring all systems are properly backed-up as standards require.
• Ensure all security, data-protection and data-privacy requirements are met to the best level possible.
• Ensure smooth technology operations for all associates and assist in ensuring all guest-facing technologies meet service level agreements with external suppliers.
• Ensure effective channels of data and voice telecommunications are in place maximizing the opportunities of distributing information available - and encouraging ideas and participation from all team members, through participation in team briefings, daily morning meetings and daily operations meetings.
• Resource and co-ordinate effective training to enable all staff to carry out their use of technology systems to a high degree of effectiveness.
• Provide 24x7 on-call duties as required.
• Support process improvement initiatives aligned with business goals and objectives, maintaining close liaison and support for teams.
• Support the Hotels Fire and Emergency Team as required.
• Actively participate in company approved Community Service Initiatives.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities:
2-3 years relevant managerial experience and 6-7 years IT experience, Fluency in Azerbaijani, English, Russian and Turkish (oral and written), Internet technologies, MS Office applications, highly motivated, naturally curious, excellent verbal and written communications skills, effective planner, organization and team skills. Preferred skills: general project and vendor management skills, knowledge of voice and data network technologies, general distribution operations, Mikro Property Management System and related IT.
QUALIFICATION STANDARDS
Education:
Industry or discipline specific qualifications, Bachelor-degree or equivalent preferred.
Experience:
Distribution Systems Support and Operating Department preferred
Terms and conditions:
• The working days/hours: Mon- Fri, 09:00 – 18:00, Saturday 10:00-17:00
• Days off: Sunday & holidays
• 30 main vacation days + additional if applicable
• Transportation to/from the office
• Lunch is provided.
If you are ready for a real challenge, please send your CV to e-mail (with subject: IT/Helpdesk):
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