Responding to general inquiries and RFQs, evaluating technical requirements, prospecting opportunities, and proposing creative solutions that match customer demands
Sending quotations, processing POs, rise PO to suppliers according to Global price list, providing delivery updates, and managing various aspects of order processing and production operation
Initiating RMAs, providing after-sales support, and communicating customer concerns with quality, engineering, and management
Maintaining detailed customer records in CRM system and nurturing customer relationships with routine outreach and communication
Managing qualification of new products, creating and maintaining sales documentation, and identifying critical product characteristics and features necessary for future revenue growth
Researching potential markets for new and existing products and technology, identifying opportunities, conducting competitive analysis, and developing commercialization strategies
Representing company in various marketing and sales activities, such as industry trade shows, conferences, sales site visits, and customer facility audits
Preparing technical presentations that explain complex products and technology to current and prospective customers
Writing detailed development proposals, assisting in contract negotiation, and managing various aspects of custom design projects
Assisting Chief Marketing Officer, Chief Technology Officer, and Chief Operating Officer in various responsibilities related to driving revenue growth
Provide on-site installation, validation and commissioning of instruments
Perform hands-on on-site troubleshooting, service and repairs
Provide high level technical support to external customer satisfaction their location
Develop Service technical documentation
Create and maintain service information in the company enterprise database
Timely complete and submit all required paperwork
Requirements:
Technical Higher education
Minimum one-year work experience with high pressure test pumps is preferred
Knowledge of Azerbaijani, English languages is absolutely necessary, Russian language is preferred
Must be stress-resistant, honest and analytical
Communication skills, attentiveness, activity, responsibility