Accommodation: housing allowance (free accommodation for first 30 days)
Medical Insurance: Provided
Meal: 50% discount of the F&B otlets of the company
Transportation: transportation allowance
Airfare: Provided
Annual leave : 21 days per year, paid
Duration of Contract: Employer opens Employment visa
Other benefits: 50% discounts in all properties, free trainings, career growth
Responsibilities:
Customer Service: Greet and assist customers, providing expert advice to facilitate purchase decisions while adhering to quality and customer service standards.
Inventory Management: Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and product availability.
Team Supervision: Assign tasks to Sales Associates, Cashiers, and Coordinators, ensuring activities are carried out efficiently. Assist in staff scheduling to align manpower with operational requirements cost-effectively.
Sales Monitoring: Communicate sales plans and targets to the team, monitor performance, and suggest corrective actions when necessary.
Staff Development: Motivate team members, providing necessary training and development to optimize sales results.
Operational Oversight: Supervise opening and closing procedures, ensuring compliance with established protocols, including cash handling and reporting.
Customer Feedback Management: Address customer complaints and operational issues promptly, providing solutions or escalating as needed to ensure customer satisfaction.
Visual Merchandising: Ensure the shop's image aligns with brand standards, overseeing cleanliness, display, and maintenance, including windows, cash areas, and stock rooms.
Requirements:
Approximately 3 years of experience in a managerial role.
Prior experience in the retail industry is advantageous.
English skills: Level - advanced.
Proficiency in MS Office applications.
Strong product knowledge relevant to the store's offerings.
Excellent communication and customer service skills.
Ability to develop and motivate team members effectively.