Call Center Operator (Female)
Requirements:
Bachelor’s Degree,
Minimum 2 years corporate customer care experience,
Advanced user in MS Office suite,
Fluency in Azeri, Russian, English
Responsibilities:
Gives response to inbound dealer calls, inquiries or questions
Enters the questions into the system and informs suppliers about requests for action (RFA)
Gives information to technicians when necessary
Follows up installation, regain, turnover, maintenance transactions
Follows up, control and file service & maintenance forms
Makes coupon and terminal paper tests
Conducts the operations of dealer surveys
Performs cross functional tasks such as participating to surveys, business excellence projects, company activities etc.
Salary:400 AZN Net
E-mail: [email protected]