İşin təsviri
Your responsibilities as a Sales and Services Specialist:
- Providing services through point of sale according to internal procedures and rules reflected in appropriate documents and programs,(BSS KPI, FAQ and etc)
- Resolving customers queries and registering complaints regarding sales and service
- Maintaining detailed knowledge of products and services for company and Ensuring sales and high standard service to customers
- Carry out other job responsibilities in accordance üith relevant documents (maintain discipline run on schedule and etc.)
- To ensure that the discipline is properly maintained at the office, and promptly inform the management of any violations of the rule
- Fulfillment of the works in compliance with the procedures and instructions
- Provision of confidentiaity of the corporate data; Provision of passwords confidentiality
- Administrative responsibilities
- Execute line manager’s and department heads verbal and written instructions to ensure fulfillment of work duties
- Execution of the duties in compliance with the procedures and instructions
- Preparation of reports on areas of responsibility
Position requirements:
- University Degree or Vocational school/college/secondary school
- Experience with customer services and sales is a plus
- Azerbaijani - advanced, Russian and English - intermediate
- Mandatory knowledge MS office programs (Excell, Word and etc.)
- Ability to work under pressure
- Strong communication and organization skills
- Flexibility
- Customer Orientation
- Quality Orientation
- Teamwork & Collaboration
Please send your CV to e-mail address.
Applications without ‘‘Sales and Services Specialist” in the e-mail subject will not be considered.
Applications will be reviewed against position requirements and only shortlisted candidates will be contacted