Guest Services Agent

İşin təsviri

Key Responsibilities:

• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.
• Processing meal and beverage requests.
• Accommodating general and unique requests.
• Diffusing conflict or tense situations with guests.

Required Skills:

• Excellent written and verbal communication. (English and Russian) 
• Good time management and organizational skills.
• Conflict resolution experience.
• Patience and good listening skills.

What we offer:

• Friendly work environment
• Salary according to labor market competition;
• Schedule; Flexible

Interested candidates are welcome to send their CVs by indicating the name of the “Guest Services Agent” in the subject line of the letter.

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