Reservations Agent

İşin təsviri

Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

  • Responding to all Room Reservation, Transportation Arrangement and Destination Information inquiries promptly and professionally via telephone, E-mail and/or fax
  • Plan and arrange tour packages, excursions, and day trips
  • Ensure all guest’s requests are properly and accurately communicated to partners: i.e. reservation requests, confirmations etc.
  • Enter data into software and maintain client files
  • Maintain statistical and financial records
  • All other related duties as assigned

Qualifications:

  • Computer literate in Microsoft Window applications and relevant computer applications required
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem-solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong team player who can work independently in a fast-paced environment
  • Language Skills: Azerbaijani, Russian, English

Please send CV to e-mail.

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