Groups Coordinator

İşin təsviri

Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Handle all incoming calls and emails related to Groups and Leisure Groups inquiries to ensure that all leads are addressed.
• Assess the requirements and the competition for each group lead before sending a proposal to the client.
• Analyze group requests, check the availability in the respective hotels, block rooms & space, prepare and send group quotations to all local and overseas Travel Agents / PCO’s / Corporate Accounts and Incentive houses.
• Ensure accurate and timely updates for the Group log and that all leads are tracked and followed up on.
• Prepare weekly/monthly/quarterly reports
• Assist operations when required

Qualifications:

• Computer literate in Microsoft Window applications and relevant computer applications required
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong team player who can work independently in a fast-paced environment
• Previous tourism related experience (not a must)
• Language Skills: Azerbaijani, Russian, English

Please send CV.

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