Send your CVs to [email protected] by indicating “Customer Support Associate” in the subject of your email.
Your tasks:
• Enjoy your work
• Maintain high standards of professionalism and customer service expected by our clients
• Provide efficient, courteous service and support all Payonix users on getting the best experience of mobile payment, getting cashbacks and etc.
• Prepare product or service reports by collecting and analyzing customer information
• Go the extra mile to engage customers and exceed their expectations
• Contribute and share ideas to increase customer satisfaction
Requirements:
• University diploma: BA, Marketing, economics-related majors preferred
• 1-3 years of customer support experience preferred
• Friendly, Energetic and personable attitude
• Excellent verbal and written communication skills; both russian and azerbaijani
• Excellent troubleshooting skills
• Attention to detail
• Flexible team player with ability to execute duties efficiently
• Reliable and conscientious
• Good organizational skills and work habits
• Skilled in time management and multi-tasking
Salary: Fix comprehensive salary + performance bonus.