Customer Relationship Manager

İşin təsviri

Realest, a residential & commercial real estate advisory and development consultancy company serving the entire territory of Azerbaijan, has its head office located in Baku. As a full-service professional property firm, Realest positioned to deliver integrated solutions by actively advising, implementing, and managing on behalf of landlords, tenants, and investors through every stage of the real estate process.

Customer Relationship Manager

Responsibilities:

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.

Requirements:

• A bachelor’s degree in Administration or related field.
• A minimum of 3 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Our Office: Royal Park residental complex, Kenar Dairevi yol 10, Yeni Yasamal. AZ1070. Baku, Azerbaijan

Please send your CV to [email protected] highlighting the position “Customer Relationship Manager” in the subject title.

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