Housekeeping Manager

İşin təsviri

Department: Housekeeping
Position: Housekeeping Manager
Employer: Dinamo Hotel Baku LLC
Address: 32 Zarifa Aliyeva AZ1095, Baku, Azerbaijan
Web: www.dinamohotelbaku.com

About Dinamo Hotel:

Ideally located in the heart of Baku, making it perfect location for exploring one of the most vibrant cities of the region. Dinamo Hotel Baku, inspired by the unique sports heritage of the location that was once the arena for athletes, features 28 bright and breezy rooms and studios with art ceilings and extra-large windows.

Main Duties:

• Ensure the department’s operational budget is controlled to ensure expenses are in line with the budget.
• Handle basic colleague safety issues to ensure efficiency and service are continuously provided.
• Effectively oversee the control of cleaning supplies and guest supplies (receiving, recording, handling and storage) to minimise losses and maximise use of resources.
• Take part in the preparation of the Annual Business Plan to ensure housekeeping operation is adequately represented.
• Assist to liaise with other managers in rooms Division to monitor service quality, plan unique guest experiences and to discuss operational problems in order to achieve maximum guest satisfaction.
• Assist to liaise with Technical Services Department to properly monitor repair works are efficiently delivered in the rooms and public areas to ensure guest satisfaction with the hotel products.
• Assist in recommending modernisation of cleaning methods and equipment to ensure quality of cleanliness and increase in performance, to meet guest expectations.
• Assist to ensure that all department reports and correspondence are completed punctually and accurately to ensure compliance with audit procedures.
• Perform any other duties that management may reasonably require.
• Spot checks guest rooms and follows up in any issue with the respective team leader and self-checkers.
• Conducts performance and yearly appraisals for colleagues
• Understands and adheres to all fire & safety procedures.
• To ensure that all equipment is well maintained and handled correctly.
• To handle guest complaints in accordance with the hotel policy, reporting all complaints to Executive Housekeeper.
• Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
• To ensure excellence in standard of hygiene, safety, comfort and aesthetics are provided.
• Evaluate Housekeeping Colleagues about their training needs and development.
• To ensure Housekeeping Attendants are fully trained to the standard set by the department.

Requirements:

• Minimum 3 years’ experience within Housekeeping Department Managerial position
• Excellent in organization/planning/delegation/Prioritizing/problem solving
• Familiar with inventory
• Participates in multi-skilling philosophy
• Good command of Azeri, Russian and English
• Demonstrate ability to acquire the following:

-Leadership
-Problem solving
-Training
-Development Subordinates
-Computer literate (Excel, PowerPoint, Fidelio, Opera)

Candidates are requested to send their Application Forms/CVs to [email protected] until February 20, 2020
Please indicate the name of the position “Housekeeping Manager” you are applying for in the subject line of the email. Otherwise the candidacy will not be considered in the review process of the applications collected.
Please be advised that only shortlisted candidates will be invited to the further stages of the recruitment process.

Dinamo Hotel Baku tərəfindən digər vakansiyalar

• Ofisiant
• Runner
• SPA Manager
• Kassir Mühasib
• Aşpaz (Avropa mətbəxi bilən)