Inside Sales Representative ( ISR )
- Borusan CAT Azerbaijan
-
Elanın qoyulma tarixi: 28.10.2018Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
COMPANY: BORUSAN CAT AZERBAIJAN
LOCATION: GANJA
POSITION: INSIDE SALES REPRESENTATIVE (ISR)
DEPARTMENT: SPARE PARTS AND SERVICE SALES
POSITION SUMMARY
ISR is primarily responsible for identifying Customers Parts and Service needs and initiating related sales, as well as performing skilled duties for coordinating needs with related PSSRs.
MAIN RESPONSIBILITIES
• Identifying Customer parts and service needs by phone calls and offers suitable Cat and Non-Cat solutions.
• Offering alternative solutions to customer and help them to select most suitable one.
• Sourcing new sales opportunities through phone calls and emails to the potential customers
• Follow up depths and work close with PSSR for money collection.
• Communicate all customer complaints to Customer Relation Specialist.
• Calling assigned customer periodically, update customer information in the system.
• Informing all customers about EM Solutions in order to create opportunities.
• Escalation of potential problematic issues to Manager.
• Work with Marketing Department on the creation & validation of marketing materials.
• Responsible for identifying timing and job details including gathering all information for the machines and importing this information into a database in order to present a proposal for recommended spare parts to the customer on time.
• To coordinate the team activities on the Az Export Pipelines and BP sites across the Ganja area
• Provide daily check and generate necessary reports related for the service vehicles movement on BP sites and on other projects across the Ganja area
• Responsible for the control of work standards in Ganja area
• The employee must have personal vehicle which can be used for Company purposes (customer visits)
• Liaise with Borusan Cat vendors, including cleaning, catering and security services in Ganja area
• Perform other tasks, duties and assignments as required.
REQUIRED QUALIFICATIONS
• Engineering (preferably Electrical or Mechanical) degree from an accredited university or college;
• At least 2 years of work experience in the parts/ ordering/warehousing is an asset;
• Citizens of Ganja is highly preferred.
• Analytical thinking;
• Strong computer skills are imperative;
• Fluency in written and oral Azerbaijani, English and Russian. Fluent proficiency in Turkish highly preferred.
• Can work flexible hours when required (some travel is expected);
• Good time management skills and planning and organizational skills;
• Excellent interpersonal, strong verbal and written communication skills (report writing and presentation skills);
• Self-started who can work within a team environment;
• Excellent customer liaison and relationship developing skills;
• Valid driving license (AB).
If you are interested in this job and you are citizen of Ganja, please email your resume preferably in Word or PDF format with a letter of interest specifying particular suitability for the position and minimum expected salary to [email protected] specifying the Job Title in the subject line or call +99 (412) 565 26 38 for further information.
Only shortlisted candidates will be contacted.
Applications close on November 16th, 2018.
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