Operations Manager

İşin təsviri

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 340,000 shipping professionals, we provide solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

DHL Global Forwarding – Industrial Projects  , has been awarded a five year contract for the General Freight Forwarding Services for the BP operated assets in Azerbaijan,Georgia and Turkey.

We are currently looking for an experienced Operations Manager to join our Baku office.

OVERALL ROLE

To ensure Safety is  our number one priority, and adherence to BP Golden Rules
To manage the maintenance of Procedures and Operational systems for the Project Team in Azerbaijan
Ensuring cargo movements are conducted effectively and efficiently without compromising HSE issues
Timely Customs Clearance and delivery to BP Sites.
Supervision of Project Coordinators and Warehouse Team
Control of Customs Temporary Import / Export Procedures
Assist DHL Project team on issues / initiatives
Reporting to DHL Project Manager - Azerbaijan

RESPONSIBILITIES  & OBJECTIVES

Monitor Responsible Storage process ( BP Transmittal Letters / Cargo in warehouse reports )
Monitor Tracking and Tracing of all shipments via MMS and Sub-Contractors updates
Monitor Customs issues and report progress to Project Manager
Ensure project compliance with Customs and other shipping regulations
Update company records , files, templates , checklists,
Super user of DHL Material Management system and verifying accuracy in all time stamps  & reports for the AGT Project.
Ensuring that agreed DHL/BP KPI's are being met
Participate in management of key shipments and ensure critical shipments are handled expediently
Deliver equipment/materials on time and ensure KPI’s are met
Assess failures in procedures via root cause analysis
Assist with the Implementation of the DHL HSSE Project Plan
Liaise with DHL Global network
Liaise with BP Logistics & Customs Team , Procurement & Engineers.
Supervison of Airfreight dept, Surface dept, Customs dept, Warehouse Team.
Lead regular team meetings to review department performance, to ensure continous compliance  & Improvements and give feedback when required.
Assist with the evaluation of employees
Support team members during peak periods in different areas of operation when required
Control of Overage,Shortage & Damage report
Attend meetings with Client as and when required.
Participate in DHL / BP Monthly Management Review
Supervision of Sub-Contractor performance and reporting discrepancies
Development of Local Content Plan
Supervision of  Invoice Procedure from Subcontractor to BP, and other administration duties related to the efficient running of the BP  Project Team.
Ensure DHL Baku project team are completing all jobfiles accurately for timely billing
Provide motivation and drive to deliver the above in an integrated team environment and proactively contribute towards all activities to meet the Projects overall objectives.

PEOPLE MANAGEMENT

Career Development
Lead by Example
Team Satisfaction

KEY CAPABILITIES

Strong Operational  & Supervisory Expereince
Knowledge of HSSE
Knowledge of International Logistics
Knowledge of Load Restraints
Knowledge of oil & gas materials
Coaching & Mentoring skills
Tactful & Persuasive
Understanding of contracts and relationship management processes in supply chains
Excellent organizational and time management skills.
A working knowledge of quality management systems
Good written and spoken communication skills.
Accuracy and attention to detail.
Pragmatic and process driven with a focus on deadlines whilst delivering results to a safe & high quality standard.
A calm and professional manner.
Strong team leadership
Very good command of English, Azeri and Russian.
Excellent computer and administration skills.  (Word/Excel/PowerPoint)
A flexible and adaptable approach to work.
Tact and discretion, for dealing with confidential information.

E-mail: [email protected]