Store Manager

İşin təsviri

Position Store Manager

Department/Group: Store

Reports to & Reviewed by: Operations Director 

Summary and Purpose of Role:

Responsible for taking a leading role executing the business strategy, ensuring excellence in customer service through a motivated store team.
The implementation of policies and procedures to facilitate the achievement of agreed objectives and targets.
Responsible for providing appropriate advice and support at all stages to managers and team members in order to meet company targets for retention growth and profitability.

Areas of Responsibility Include:

Supervision:
 Manage and coordinate the operations of the store.
 Oversee the operational, financial and legal affairs of the Store.
 Ensure the maintenance of official records, by-laws, and standing rules according to Board action.
 Attend meetings, disseminating information between governance bodies and staff, and reporting on workplace operations, finances, planning, and other matters as necessary.

Job Role Responsibilities: 

 Provide leadership and vision to the store team.
 Contribute to the development of the business, establish short, medium and long term goals to ensure business growth.
 Ensure the effective implementation of service standards in alignment with brand guidelines to offer an outstanding service experience.
 Deliver excellence in operational standards in line with the business processes
 Meet required KPI’S and targets.
 Ensure compliance to food safety standards, local laws, and health and safety requirements.
 Ensure performance management process is in place with an active successional plan.
 Comply with the Company policies and procedures.
 Keep updated on business trends and competitor activity.  
 Contribute to the delivery of continuous improvement.
 Contribute to the commercial development of the business.

Position Qualification Knowledge

 5 years’ experience in high volume retail, hospitality or customer service environment.
 Bachelor degree or equivalent.
 Fluency in Azeri and English.
 A highly motivated individual with entrepreneurial approach.
 Result and Management oriented.
 Possess an extremely friendly, enthusiastic and outgoing personality, with ability to openly communicate and work with all types of individuals and personalities.

Skill

 Possess excellent interpersonal, communication, and analytical skills
 Strong communication and conflict resolution skills
 Excellent presentation skills
 Ability to share skills and knowledge with others.
 Proven interpersonal, verbal and written communication skills.
 Well organized with excellent time
 Good I.T. understanding

Attributes

 Good team player
 Highly self-motivated
 Calm, professional attitude and approach work
 Able and willing to advice and support colleagues at all levels.
 Reliable and trustworthy, with the ability to work  unsupervised

Notes

Please, send your CV/Resume to [email protected] with "Store Manager" subject.

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