FO Night Manager

İşin təsviri

FO Night Manager

• Deliver excellent customer service and maintain a high standard of customer management, at all times
• Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
• Ensure that our hotels are operated safely, at all times
• Undertake overnight responsibility for reception, checking guests in and out, taking reservations and dealing with all telephone enquiries
• Maintain knowledge of all company promotions and hotel pricing, to provide information to guests, on request
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort
• Complete security checks at hourly intervals throughout the night
• Complete manager’s log book and maintain accurate records of all fire safety checks carried out during the shift
• Undertake additional administration duties, as requested by either the hotel manager or the pub manager
• Adhere to company policy for reporting accidents and incidents
• Maintain personal knowledge by completing in-house training, attending courses and completing workbooks
• Always adhere to all company policies and procedures and licensing laws
• Be involved and contribute at team meetings
• Carry out instructions given by the management team and head office

Education: High school or equivalent education required. 
Experience:  Must have at least 5 years experience in Front Office Department.
Grooming:  All employees must maintain a neat, clean and well-groomed appearance per Sheraton standards.

Terms and conditions:

Monthly salary 998 AZN gross
3 shifts
Date shift: 08.00 – 16.00 normal rate   
Late shift: 16.00 – 00.00 normal rate
Nightshift: 00.00-08.00 normal rate
Working days:  5 days
Days off  2 days per schedule

30 main vacation days
• Transportation to/from the hotel
• Lunch is provided.

If you are ready for a real challenge, please send your CV to e-mail:

[email protected]

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