Business Process Manager

İşin təsviri

Key Responsibilities

• Process Design & Optimization:
• Analyze current business operations, workflows, and systems.
• Identify bottlenecks and areas for improvement.
• Redesign processes to increase productivity and reduce cost and risk.

Cross-Functional Collaboration:

• Work closely with department heads (Sales, HR, Finance, IT, etc.) to map and improve processes.
• Lead workshops and interviews to gather requirements and build consensus.
• Process Documentation & Standardization:
• Create clear and detailed documentation (Policies, procedures, SOPs, flowcharts, RACI matrices).
• Establish process governance and ensure compliance with internal policies.

Change Management:

• Drive the adoption of new processes and technologies.
• Train staff and stakeholders on revised procedures and best practices.

Technology & Automation:

• Evaluate and implement tools to automate routine tasks (e.g., ERP, CRM workflows).
• Collaborate with IT to ensure process digitization aligns with infrastructure capabilities.

Performance Monitoring & Reporting:

• Define KPIs to measure process effectiveness.
• Regularly track performance, report findings, and recommend refinements.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field (Master’s degree preferred).
• 3+ years of relevant experience in process management, business transformation, or operational excellence.
• Proven knowledge of process modeling and methodologies (e.g., Lean, Six Sigma, BPMN).
• Strong analytical and problem-solving skills.
• Experience with ERP systems and process mapping software (e.g., Visio, Bizagi, Lucidchart).
• Project management experience or certification (PMP, PRINCE2) is a plus.
• Certified Business Analysis Professional certification (CBAP) is a plus.
• Exceptional communication, facilitation, and interpersonal skills.
• Fluency in Azerbaijani and English; Russian is an advantage.

What We Offer

• Competitive salary
• Dynamic and collaborative work environment.
• Opportunities for career growth and development.
• Participation in strategic decision-making initiatives.
• Performance-based bonuses.

Interested candidates can apply by clicking the link provided in the "Apply" button.

Uni Ko QSC tərəfindən digər vakansiyalar

• Xərclərə Nəzarət üzrə Mühəndis (Tikinti layihələri üzrə)
• Sahə mühəndisi
• Memar
• Layihə assistenti