Front Office Supervisor

İşin təsviri

Front Office Supervisor

Requirements:

Higher education in Management, Economics, Finance
At least 2 years of experience in personnel management
Fluent Azerbaijani, English and  Russian
Advanced Excel knowledge
Ability to work in non-working hours ( if required)

Roles & Responsibilities

Managing and training the concierge, night auditor and team of receptionists
Ensuring the front desk provides a professional and friendly service for customers
Dealing with customers, including handling complaints when they come to the desk
Troubleshooting emergencies
Scheduling your staff rota
Liaising with other departments

Required competencies

 Integrity
 Customer Focus
 Teamwork & Collaboration
 Drive for Results
 Continuous Improvement
 Diplomacy and communication skills to handle any complaints and emergencies in a 
 level-headed manner
 The ability to multitask and manage your time
 No fear of decision-making

All interested candidates should forward their applications to [email protected] highlighting the position you are applying for in the subject title.

Ramada Hotel & Suites Baku tərəfindən digər vakansiyalar

• Cost Controller
• Sales Manager
• Waiter
• Chief Accountant
• Receptionist