Receptionist

İşin təsviri

Key Functions:

• Welcoming guests and checking their details against their bookings
• Organize, confirm and process guest check-ins/ check-outs and adapt for any changes;
• Allocating guests their rooms and providing keys
• Answering phones from prospective customers and guests, taking messages and delivering them
• Completing administrative tasks such as filing and photocopying
• Responding to requests for help and information
• Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
• Preparing room bills and ensuring prompt payments
• Checking guests out, taking payments and returning deposits

Job Requirements:

• Previous customer experience and the ability to work effectively under pressure;
• Previous experience in cash handling;
• Proficiency in Azerbaijani, English and Russian any additional language is preferable;
• Must be proficient with computers;
• Positive attitude and good communication skills;
• Commitment to delivering a high level of customer service;
• Willing to take initiative and work with little direction;
• Ability to work as part of a team;
• Must be able to work flexible hours, including early mornings, late evenings, weekends, and holidays.

İnterested candidates can send their CVs to email address. Please, indicate the title of the vacancy on the subject line

Qafqaz Baku City Hotel and Residences tərəfindən digər vakansiyalar

• Ofisiant
• Aşpaz (Chef De Partie)
• Ofisiant
• Mühafizə
• Santexnik