İşin təsviri
Key Responsibilities:
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.
Requirements:
- Good human relations
- Excellent phone etiquette
- Excellent multitasking skills to successfully handle several assignments together
- 1+ years of front desk agent experience preferred.
- Well-groomed, professional appearance.
- Outstanding written and verbal communication skills.
- Team player.
Interested candidates are welcome to send their CVs to by indicating the name of the Receptionist in the subject line of the letter.
Email: [email protected]