Help Desk

  • CyberNet
  • Elanın qoyulma tarixi: 12.05.2013
    Vakansiyaya müraciət tarixi bitmişdir.

İşin təsviri

• Provide quality service to CyberNet's customers in all assigned tasks;
• Support all internal and external customers with product training, knowledge and expertise;
• Identify trends in the support calls and develop documentation to address these most-often reported problems and issues;
• Notify management of increasing trends, unusual activity or repeated activity;
• Assist other teams to initiate, design and manage effective support solutions as directed by our business needs;
• Assist with the development and testing of newly designed products for operational integrity and function;
 
Requirements:
 
• Minimum 1 year of experience at similar position;
• Higher education (Technical, Economic);
• Azerbaijani and Russian - fluent, English - upper intermediate;
• MS Office, and other web design programs;
 
Candidates are required to submit their CVs until 31th May 2013.  Please state name of the vacancy in the subject line of the application and send it to:  [email protected]

Note: Shortlisted candidates only will be invited to the interview.