Contact Center Specialist
- Azerlotereya
-
Elanın qoyulma tarixi: 28.07.2022Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Responsibilities:
- Respond to inquiries and requests received through communication channels such as; social media, email, phone, etc.
- Analyze the problems encountered and tell the solutions to customers and potential customers;
- Record all incoming inquiries or outgoing calls from customers in the appropriate program;
- Send complaints and suggestions from customers to the relevant departments;
- Communicate with customers related to sales activities and achieve targeted sales objectives;
- Inform the supervisor in case of any contingency;
- Perform other tasks given by the heads of structures.
Requirements:
- Bachelor’s degree
- Working experience in operations and call center department
- Analytical skills
- Excellent communication in Azeri and Russian
- Strong computer skills in office programs
- Flexibility to work various shifts
Interested nominees please send CV with subject “Contact Center Specialist” to mail address.
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