İşin təsviri
Responsibilities:
- Responsible for Proactive Sales.
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibition.
- Implement all sales action plans related to the market areas as outlined in the marketing plan.
- Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
- Participate in sales calls with members of sales team to acquire new business and/or close on business.
- Execute and support the operational aspects of business booked (writing contract, customer correspondence).
- Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the salesperson.
- Assess additional training needs based on data gathered and interaction with sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Builds and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Understanding and contribute to the maximization of profits in line with GOP and EBITDA targets.
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations, and delivering recognitions and rewards.
- Develop relationships within community to strengthen and expand customer base for sales opportunities.
Job Requirements:
- Hospitality Sales experience of more than 3 years.
- Knowledge of Azerbaijani, Russian and English.
- Positive attitude and good communication skills.
- Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges.
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members.
- Demonstrated previous experience in a Sales role with the proven ability to close a sale.
- Knowledge of the local market.
- Bachelor’s degree in business administration, Marketing, Management or Finance.
Note: Sales team is based in region.
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