Receptionist

İşin təsviri

RECEPTIONIST

General Purpose
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Education and Experience

• University degree required
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software applications
• knowledge of customer service principles and practices
• Fluent in Azerbaijani, English (Russian preferable)

Main Job Tasks and Responsibilities

• Answer tealephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Prepare letters and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize meetings
• TIdy and maintain the reception area

Key Competencies

• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail, Initiative, reliability and stress tolerance

P.S: PLEASE INDICATE IN THE SUBJECT THE POSITION YOU APPLYING FOR. OTHERWISE YOUR APPLICATION WILL NOT BE CONSIDERED 

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