Customer Support Coordinator

İşin təsviri

ATL Tech is a local company specialized in Information and Communication Technologies with more than 10 years’ experience in software and mobile application development. By having partnership with global companies, ATL Tech offers a broad range of products and services, including IT consulting, systems integration, security, software services and solutions.

Currently we are looking for a “Customer Support Coordinator “ who specialized in selling financial tech products and services.

Duties:

• Receiving Surveys;
• Registration of polls in the system;
• Request Filtering;
• Analysis and problem-solving;
• Task monitoring and control;
• Technical knowledge;
• Preparation of reports;
• Offering excellent customer service.

Skills and Qualifications:

• Active listening;
• Adaptability;
• Preparing SLA;
• Attentiveness;
• Conflict resolution;
• Decision-making;
• Effective Business communication ;
• Preparing relevant documents;
• Knowledge of your product or service;
• Computer literate;
• Management skills;
• Quick thinking;
• Minimum of 2 years’ experience.

Pay and Benefits:

 Competitive salary based on skills and experience;
 Stable, reliable, innovative & friendly work environment.

Interested candidates are requested to send their resumes with the “Customer Support Coordinator” in the subject line, alongside with their salary expectation and earliest possible start day to the https://career.atltech.az/vacancy/152. Salary will be determined with the successful candidates. Only shortlisted candidates will be contacted.

ATL Tech tərəfindən digər vakansiyalar

• Senior Sales Representative
• Business Analyst Intern
• Content Creator
• Senior Frontend Developer
• Senior Backend Developer