Front office supervisor
- Quba Palace Hotel
-
Elanın qoyulma tarixi: 14.01.2020Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Quba Palace Hotel
Position: Front office supervisor
Key Responsibilities
To overview and ensure the smooth operation of all the activities of the front office
To monitor and review the checklist of all the arrival and departures
To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services
To handle the booking and reservation duties and to resolve issues if there are any complaints, especially about the quality of services delivered by the staff members
To work as per the instructions given by the front office manager and to organize and coordinate all the front office duties
To supervise the front office staff and to ensure that they adhere by the rules and regulations of the hotel and to make sure that discipline is followed by all the staff members
Essential Skills and Abilities
The individual aspiring to be in this profession should be able to deal with internal and external customers with high levels of patience, diplomacy and tact.
Excellent organization and management skills, effective communication skills, ability to function well in pressure situations, etc., are some of the other required skills.
Requirements
Higher education
Minimum 2 years of experience in the relevant field
Excellent knowledge of native language and fluent English
Please submit your CV to [email protected] indication vacancy name in title.
