We are looking for an experienced Reservation Agent to join our team as soon as possible.
Main responsibilities:
• Greets guests over the phone in a friendly, courteous manner
• Records reservation information accurately; Informs other departments of VIP arrivals
• Identifies and records special billing instructions; approves credit after consultation with the Revenue Manager
• Files all reservations in a systematic order for easy referral
• Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
• Records requests for special accommodations and suites
• Dealing with assigned incoming correspondence, faxes and reservation messages in a timely and accurate manner and etc.
Requirements
• Relevant hospitality industry experience
• Fluent English, Russian, Azerbaijani both written and spoken, Turkish is preferable
• Experience with Opera PMS (hotel software) is mandatory
All experienced candidates, interested in mentioned above position, need to apply by this e-mail address: [email protected]