Store Manager

İşin təsviri

Position : Store Manager

Department/Group: Store
Reports to & Reviewed by: Operations Director 
 
Job Title: Store  Manager

Summary and Purpose of Role:

- Responsible for taking a leading role executing the business strategy, ensuring excellence in customer service through a motivated store team.
- The implementation of policies and procedures to facilitate the achievement of agreed objectives and targets.
- Responsible for providing appropriate advice and support at all stages to managers and team members in order to meet company targets for retention growth and profitability.

Areas of Responsibility Include:

Supervision:

 Manage and coordinate the operations of the store.
 Oversee the operational, financial and legal affairs of the Store.
 Ensure the maintenance of official records, by-laws, and standing rules according to Board action.
 Attend meetings, disseminating information between governance bodies and staff, and reporting on workplace operations, finances, planning, and other matters as necessary.

Job Role Responsibilities: 

 Provide leadership and vision to the store team.
 Contribute to the development of the business, establish short, medium and long term goals to ensure business growth.
 Ensure the effective implementation of service standards in alignment with brand guidelines to offer an outstanding service experience.
 Deliver excellence in operational standards in line with the business processes
 Meet required KPI’S and targets.
 Ensure compliance to food safety standards, local laws, and health and safety requirements.
 Ensure performance management process is in place with an active successional plan.
 Comply with the Company policies and procedures.
 Keep updated on business trends and competitor activity.  
 Contribute to the delivery of continuous improvement.
 Contribute to the commercial development of the business.

Position Qualification

NOTES Knowledge

 4-5 years’ experience in high volume retail, hospitality or customer service environment.
 Bachelor degree or equivalent.
 Fluency in Azeri and Russian.
 A highly motivated individual with entrepreneurial approach.
 Result and Management oriented.
 Possess an extremely friendly, enthusiastic and outgoing personality, with ability to openly communicate and work with all types of individuals and personalities.

Skill

 Possess excellent interpersonal, communication, and analytical skills
 Strong communication and conflict resolution skills
 Excellent presentation skills
 Ability to share skills and knowledge with others.
 Proven interpersonal, verbal and written communication skills.
 Well organized with excellent time
 Good I.T. understanding

Attributes

 Good team player
 Highly self-motivated
 Calm, professional attitude and approach work
 Able and willing to advice and support colleagues at all levels.
 Reliable and trustworthy, with the ability to work  unsupervised

Please, send your CV/Resume to [email protected] with "Store Manager" subject.