VISA APPLICATION OFFICER
CAPAGO Azerbaijan
COMPANY PRESENTATION
Founded in 2009, Capago International is the exclusive agent for the management of Schengen visa applications on behalf of the French Ministry of Foreign Affairs and International Development (M.A.E.D.I.) in South Africa, Kuwait, Qatar and Azerbaijan from October 2017.
Capago International is also the service provider of the Italian Ministry of Foreign Affairs in South Africa. Each year, we assist more than 150 000 applicants in the filing of their visa applications for Europe.
OFFER DETAIL
The Visa Application Officer fulfils the mission of collecting clients’ documentation needed for the processing of visas. Depending on the department he has been assigned to, the VAC Officer will be required to:
● Receive and welcome all clients coming to CAPAGO offices;
● Collect and process clients documentation provided for the visa issuance;
● Collect the stipulated fees;
● Process all telephonic, online chat and email queries from clients;
● Capture data and process information pertaining to clients in the different regulatory tools provided.
The Visa Application Officer reports directly to the Management personnel in their respective center.
REQUIRED DIPLOMAS
● Minimum : Baccalaureate, Matric or equivalent
EXPERIENCE REQUIRED
● Proof of at least 2 years of experience in a customer service position, office management position or administrative position.
COMPETENCES REQUIRED
● Knowledge and proficiency in IT tools in particular the Microsoft Office package (Excel, Word, …)
● Good organizational capacities
● Ability to be methodological and rigorous
● Excellent communication and interpersonal skills
● Ability to be flexible and adaptable
● Self-confidence and ability to resist stress
● Positive, team spirit
● Good command of English & Russian is required
OFFER INFORMATION
Type of contract: Temporary (5 months)
Notice period: 3 months
Starting date: 2nd of April 2018
No. of positions available: 4
City: Baku
Salary: 800 AZN per month & incentive bonus plan
Health coverage: Public
Please send your Resume and Motivation Letter in Azerbaijani and English format to:
Afig ATAKISHIYEV
[email protected]
And
Julien POUSSIER
[email protected]