Business Development Manager

İşin təsviri

Job Role Details: Business Development Manager

DHL GLOBAL FORWARDING AZERBAIJAN LLC

Main Tasks

• Gauge market demand for DGF service (performs competitor, customer and market research at country level)
• Deliver input and execute global/regional/local strategies (e.g. sector-specific activities)
• Ensure implementation of new services in line with customer expectations and needs
• Initiate development of products that meet market demand, by identifying opportunities and then communicating with Product and Sales teams
• Provide input on service elements
• Plan, coordinate and define the sales strategy and pricing for new and existing customers
• Participate in pricing for assigned accounts and in contractual negotiations with the aim of achieving the best possible conditions for DGF
• Key contact with regards to commercial business growth and sales development
• Expert contact to customers and support for developing customer prioritization  and target lists
• Support and engender good customer relations internally and externally
• Support in solution design for customer requests in complex priority cases
• Share best practice and train Sales people on products
• Conduct customer visits
• Prepare commercial proposals tender documentation 
• Ensure timely and consistent input to CRM Sales module
• Prepare regular reporting
• Communicate with external service providers (e.g. suppliers where necessary)
• Deliver on expected level of Sales KPIs

Main Responsibilities

• Ensure growth of DGF market share and customer portfolio
• Ensures high customer satisfaction and growth regarding own customers

Qualifications

• College/University Degree or similar. Preferably with 3-5 years related working experience.

Required Skills

Industry Knowledge
• Profound knowledge of sales processes and techniques
• Profound knowledge of logistics business and market (competitors, industry trends, constraints and challenges)
• Profound knowledge of logistics processes, rules and regulations

Technical Skills
• Sales techniques
• Understand of billing process including the intercompany processes and exchange rates
• Gross Profit Share concept
• Analysis of profitable and unprofitable shipments

Foreign Language Skills
• Local language
• Intermediate English

MS Office Skills
Advanced knowledge in using
• Word
• Excel
• Power Point
• Outlook

Organizational Skills
• Profound communication and presentation skills
• Negotiation skills
• Active problem solving attitude
• Able to analyze and break down issues, prioritize, evaluate, draw conclusion in a timely manner
• Time management skills

Soft Skills
Develop Self 
• Seeking for further development areas and opportunities
• Actively seeks for feedback and can handle critical feedback
• Open, able and willing to learn

Driving high Performance
• Result driven
• Excellent personal, telephone and email manners (be open, friendly and
• communicative)
• Work accurately, act responsible and maintain effective performance under pressure
• Ability to take ownership
• Actively seek and make fact based proposals for improvement areas

Making Customers Successful
• Build and manage partnerships to create and sustain effective relationships with customers

E-mail: [email protected]

DHL Global Forwarding tərəfindən digər vakansiyalar

• Billing Specialist
• HSE Manager
• Road Freight Coordinator
• Airfreight Coordinator
• Gömrük Brokeri