Position: IT Senior ERP Specialist
Department: Customer and Enterprise Management Platforms
Line manager: Head of IT ERP Unit
Responsibilities
• To monitor all support requests
• To complete support requests before COB (close of business day). Requests which require resolution more than 24 hours to be opened and updated in Track Studio.
• To open Service Requests to Oracle Corp. for manufacturer issues for standard functionalities in eBS. Follow-up action plans provided by Oracle Support. To be in line with agreed SLA regarding progression and issue resolution timing.
• To be a contact person for support request: analyze, document, resolve.
• To verify, analyze and update user’s access.
• To prepare training materials and train users.
• To plan and execute test plans (functional, regression, performance)
• To assist end-users in the user acceptance test
• To evaluate estimated workload of change requests
• To reconcile accounts between sub-ledgers and General Ledger
• To analyze data in the database via ad-hoc SQL queries
• To define functional specifications according to AIM (RD.050, BP.080, MD.050, BR.080, TE.040) of related business processes
• To configure OEBS according to BR100 instructions written by business analysts (internal or external)
• To transfer know-how to the team members
• To carry out other tasks related to the position assigned by management
• To respect and follow internal regulations and procedures
Secondary responsibilities • Perform data fixes
• To build/adjust reports in XML Publisher
• To personalize forms in OEBS
Qualifications, Experience & Skills required for this position
Education
• Bachelor degree in Accounting or Information Technology.
• Basic understanding of accounting
Experience
• 3 years in related area
Special professional skills
• Knowledge in SQL, PL/SQL
• Knowledge of Linux RedHad basics and file transfer tools
• Basic knowledge to run scripts through sqlplus on test beds
Computer skills
• Knowledge of MS office
• Proficiency in software tools required to perform the job tasks
Languages
• Azeri – advanced
• English – advanced
• Russian – is an advantage
Personal skills Behavioral
• Result oriented
• Time management
• Presentation skills
• Analytical Skills
Additional information:
Job type: Full time
Employment type: Permanent
Vacancy closing date: 17/07/2017
The applications should be submitted to: [email protected]
Applications without IT Senior ERP Specialist in e-mail subject will not be considered
Only shortlisted candidates will be contacted