Housekeeping Coordinator

İşin təsviri

Position: “Housekeeping Coordinator” at Bilgah Beach Hotel Baku,

About Bilgah Beach Hotel:

Bilgah Beach Hotel idyllic seaside retreat is conveniently located 10 minutes from the airport‚ with sophisticated facilities and superior service that redefine prestige. Here‚ soothing spa treatments‚ exceptional dining options and modern accommodation combine to ensure a memorable experience for every attendee. Set alongside a 300 metre stretch of beachfront on the Caspian Sea‚ Bilgah Beach Hotel offers contemporary luxury just minutes from Baku’s bustling City Center.

General purpose:

This position will supervise, train and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Main Duties

• Reports for duty punctually wearing the correct uniform and name badge at all times. 
• Is present and active on the training sessions provided by the hotel.
• Maintain work area clean and tidy at all times. 
• To answer the telephone as per the hotel standard.
• To run various status reports in order to do opening shift.
• To review log books for special request and instructions.
• To keep track room status: OO, VC, OC, Q-rooms, OS & VD.
• To coordinate VIP room, make-up rooms and Q- rooms
• To monitor and issue various keys: master keys, floor master keys, Pantry keys and mobile phones.
• To log all lost & found items.
• To maintain filing system.
• To inform own manager and security of any emergency brought to Housekeeping attention.
• To update room status whenever required.
• To respond promptly and polite to any request from guest. Details to be logged in the log book.
• To maintain high standard of hotels policies relating to fire, health, safety, hygiene and sanitation at all times.
• Is aware of the Company Policies, Vision, Mission Statement, Guiding Principles and Hallmarks and ensure that these are put into practice in our daily work activities.
• Understands and adheres to all fire and safety procedures.

Requirements:

• Previous experience is an asset, preferably in luxury hotel
• Proficient in Microsoft Office Applications
• Excellent communications skills
• Good command of Russian and English languages
• Team oriented
• Customer service focused
• Knowledge in the use of Opera will be an advantage
• Able to multi-task and work under pressure
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness  

Candidates are requested to send their Application Forms/CVs to [email protected] until May 15, 2017.Please indicate the name of the position “HK Coordinator” you are applying for in the subject line of the email. Otherwise the candidacy will not be considered in the review process of the applications collected.
Please be advised that only shortlisted candidates will be invited to the further stages of the recruitment process.

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