Call Center & Help Desk Operator

İşin təsviri

Call Center & Help Desk Operator

Key accountabilities

 Gives response to inbound dealer calls, inquiries or questions
 Enters the questions into the system and informs suppliers about requests for action (RFA)
 Gives information to technicians when necessary
 Follows up installation, regain, turnover, maintenance transactions
 Follows up, control and file service & maintenance forms
 Makes coupon and terminal paper tests
 Conducts the operations of dealer surveys
 Performs cross functional tasks such as participating to surveys, business excellence projects, company activities etc.

Essential criteria

 Bachelor’s Degree,
 Minimum 2 years corporate customer care experience,
 Advanced user in MS Office suite
 Readiness to work on shifts (incl. evening, night and public holidays),

Salary: 600 - 700 AZN Net

Interested Candidates please send your CV to  [email protected] indicating the title of position in the subject line of your message.
Otherwise your candidacy will not be considered.

tərəfindən digər vakansiyalar

• Baş Mühasib (İstehsalat sahəsi)
• Finance Manager (Sumgait city)
• Müfəttiş (Sumqait ərazisi)
• Satış məsləhətçisi
• Rəqəmsal Marketinq Meneceri