HK Manager
- Sheraton Baku Airport Hotel
-
Elanın qoyulma tarixi: 26.10.2016Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
We are pleased to announce the open vacancy of HK Manager
POSITION/TITLE: HK Manager
About Sheraton Baku Airport Hotel enjoys an excellent location at the Heydar Aliyev International Airport, offering luxuriously appointed hotel rooms and suites. Fitness facilities, indoor and outdoor swimming pool, sauna, steam room, spa and attractive restaurants and unique bar complete this exceptionally charming hotel. The hotel is well equipped for hosting business and social gatherings of every description, with eight flexible function rooms.
Job Responsibilities
• The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times.
• Responsible for staffing, scheduling, training and developing hourly staff.
• Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.
• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
• Daily supervision of the housekeeping staff, including the day, event and post-event crews.
• Daily supervision of the grounds keeping staff, including the day, event and post-event crews.
• Purchase, re-order and maintain housekeeping supplies and inventory.
• Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.
• Recruit, schedule and train all new housekeeping staff members.
• Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Knowledge of OSHA and safety standards within Housekeeping department.
• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
• Ensures the proper maintenance of all equipment; makes arrangements for rep and/or replacement of used and damaged equipment.
• Previous experience managing a team of housekeeping employees through motivation, coaching and development.
• The ability to anticipate customer needs, change goals and direction quickly and multitask
• Working knowledge of rooms management systems.
• Advanced knowledge of Housekeeping process and procedures.
• Proven experience supervising housekeeping departments of 15+ employees.
• Ability to maintain a budget
• Proven excellence in customer service.
• Capable of using independent judgment/solid decision making skills ability
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Demonstrated sound organizational, coordinating and personal interface skills.
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to assist guests with inquiries
• Must be able to speak and write in English
• Must be able to speak and write in one additional language any other than English
Education: High school or equivalent education required.
Experience: Must have at least 5 years’ experience in the hospitality industry. Experience in a HK Manager position preferred.
If you are ready for a real challenge, please send your CV to e-mail: [email protected]
[email protected]
Please indicate the name of the position “HK Manager” in the subject line of the email. CVs without position name indication in subject will not be considered. Only shortlisted candidates will be invited to the further stages of the recruitment process.
