Project Coordinator

İşin təsviri

Position: Project Coordinator

Purpose of the position

To assume responsibility for all aspects of customer assistance in regards to and customs clearance import/export activities of road freight, rail freight, airfreight transit.
Ensure and maintain operational excellence, high productivity and customer satisfaction as per Company IMS, HSE quality systems standards and SCPX and SD2 specific SOP.

Essential Duties and Responsibilities

• Daily assistance of operational and customs clearance actives of the client covering international mode of transport; assisting the project team in Baku.
• Customer Service, communication and co-operation with on time execution
• Maintain good relationships with client; and cross functional relation with project offices.
• Ensure administration of client
• Follow SOPs and guidelines of PA IMS Procedures in line with Regional/Area standards, HSSE standard; and the one specific dictated by the Project
• Comply and promote HSSE rules best practices and culture, in accordance with project specific and statutory regulation on the Republic of Azerbaijan.
• Updates and minimize/correct errors and omissions thought Company Internal data base and all required spreadsheet report.
• Notify any shortfall in service levels to the project office of colleagues and update on important activities.
• Responsible to any client property and bares fill obligation in case of misuse and damage
• Preforms job in compliance with Company Policy and Business of Conduct
• Any other task assigned by Direct Line Manager, KPI compliance and passion for solution oriented.
• Preparation of BPSD and SCPX letters.
• Daily updated of report in BP internet system
• Monthly statistic report to be provided to Customs Leader
• Achieving of completed jobs with proper guidelines.

Decision Making Authority

• Disciplinary responsibility over assigned customer service with operational duties in conjunction with Project Supervisor / Project Managers (SCPX and SD2)

Function / Market & Industry Knowledge / Business Acumen / Process working

• Expertise in the area of Projects
• Know how in air / ocean / overland (rail and road freight) logistics / SCM
• Understanding of Company strategy and products on the specific SD2 and SCPX Project
• Knowledge about markets and competitors
• DGR /ADR /IATA/IMDG knowledge including radioactive source
• Basic Knowledge about local custom clearance and good eyes for details
• Understanding of business principles and language, incl. the fundamentals of SD2 and SCPX call off
• Business administration competence
• negotiation skills
• Overall understanding of business processes and interdependencies
• Knowledge of process steering instruments
• Knowledge and good understanding of business processes
• Knowledge in freight forwarding and logistics

Skills & Competencies

• Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)
• Readiness to continuously focus on identifying and meeting customer current and future needs
• Readiness to provide alternatives and optimized solutions to the Customer
• Ability to coordinate efforts/resources within and across boundaries to deliver goals
•  Ability to work with different cultures and to manage cross functional interfaces
•  High priority for teamwork and a Team player
• Ready to take personal accountability for achieving individual and shared goals
•  Planning & Organizing (Ability to prioritize, plan, assign & control)
•  Time management (monitoring performance against deadlines and milestones)
•  Integrity
•  Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct
•  High energy and resilience
•  High commitment and positive attitude in the face of setbacks and obstacles
•  High stress level (Ability to work under pressure and deal with tight deadlines)
•  Be authentic, approachable, open and honest.

Educational background / Work experience

• Preferable Operational same Industry experience
• Preferable international working
• Language skill fluent in Azeri, Russian, English languages

Language skills

English - fluent
Azeri - fluent
Russian – fluent

Computer Literacy

Microsoft professional XP and all general user programs

E-mail: [email protected]

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