JOB TITLE: Member Services Specialist
EMPLOYER: American Chamber of Commerce in Azerbaijan
DUTY STATION: Azerbaijan
PUBLISHED: 2014-08-04
LAST UPDATED: N/A
DEADLINE: 2014-08-22
EMPLOYMENT PACKAGE:
Position: Member Services Specialist
Monthly salary: 800-1000 AZN (Gross)
Paid annual vacation (25 or 30 calendar days)
Medical Insurance for self
Working place: Baku city, Amcham office
The working hours in the office: 9.00 to 18.00 including 1 hour lunch break
Working hours: 40 per week
Holiday entitlement: according Azerbaijan regulations
MAIN REQUIREMENTS:
Fluent English, Russian and Azeri
Accurate
Strong communication, sales and presentation skills
Must be goal oriented, responsible, flexible and creative under pressure
Proficient in Microsoft Office suite (Outlook, Word, Excel, Power Point)
JOB DESCRIPTION:
Member inquiries
• Promotion of AmCham ‘s availability to take inquiries
• Correspondence with member companies on the requested inquiries
• Analysis & research/handling the inquiry
• Creation of inquiry database
• Conduction of member satisfaction surveys
E-AmCham
• Constant Update of the database
• Promotion of the online system to members
• Collection of information and newsletter
• Software maintenance
AmCham Annual Salary Survey
• Organization of regular meetings with HR managers
• Adaptation of the questionnaire to members’ requirements
• Recruitment of participants
• Correspondence with participants
• Management of content and queries
• Presenting the final report in accordance with time frames
Benefit Review and other surveys as requested
• Same as Salary Survey
New Member recruitment
• Identification& positioning
• Meeting/briefing on membership benefits
• Assisting with online application
• Follow up and induction
AmCham monthly members’ luncheons
• Assisting colleagues in the management of the event
AmCham Black & White Ball
• Assisting colleagues in fundraising, guesting and PR
AmCham Independence Day Picnic
• Assisting colleagues in fundraising, guesting and PR
AmCham Cocktails and Mixers
• Assisting colleagues in the management of the event
Please send your resume to the following e-mail with subject title “Member Services”: [email protected]