Incoming Tourism Specialist

İşin təsviri

Key responsibilities:

• Handle inbound reservation inquiries for Azerbaijan and Georgia via phone, email, WhatsApp, Telegram, and online platforms.
• Process bookings, confirmations, and amendments efficiently and accurately.
• Coordinate with hotels, transportation providers, guides, restaurants, and other service partners to secure reservations and manage availability.
• Provide clients with comprehensive information about travel packages, accommodations, and transportation options.
• Address booking issues or client complaints promptly and professionally.
• Maintain accurate records of all bookings and client interactions in the reservation system.
• Build and nurture strong relationships with clients and suppliers.
• Manage group bookings, ensuring all details are effectively communicated to relevant stakeholders.
• Monitor and manage overbookings and cancellations to optimize occupancy and revenue.
• Stay informed about industry trends and local tourism developments to provide expert advice to clients.
• Collaborate with the sales team to promote special offers and travel packages.
• Ensure adherence to company policies and procedures related to reservations.
• Participate in training sessions to stay up-to-date on new products and services.
• Support the sales team by upselling and cross-selling additional services to achieve targets.

Must-have requirements:

• Bachelor’s degree
• Intermediate or higher proficiency in English
• Proficiency in MS Office applications
• Minimum 1 year of professional experience 

What we can offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and collaborative team environment
• The chance to work with a dynamic and innovative company

How to apply: 

Interested candidates are invited to send their resume to the mailbox.

Become a part of A+ Group and play a pivotal role in crafting unforgettable travel experiences for our guests!

Mob: +994 50 522 70 59 

A Plus Group tərəfindən digər vakansiyalar

• Incoming Tourism Specialist
• Incoming Tourism Specialist
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