İşin təsviri
Some of your main role responsibilities are:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Be attentive to guest’s needs
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
What we need from you
Ideally, you'll have some or all of the following qualifications and experience we're looking for:
- Minimum 1 year experience in hotels in similar position
- Basic reading and writing
- Food service experience with general knowledge of restaurant operations preferred
- Good command of English language, both oral and written. Russian is preferred.
- Ability to work in a rotating shift and dynamic environment
What we offer
We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
To apply for the position of Hostess at InterContinental Baku Hotel send your CV to the e-mail address mentioning “Hostess” in Subject of e-mail.