Sales Manager
- JW Marriott Absheron Baku
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Elanın qoyulma tarixi: 14.08.2024Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Be inspired, be empowered, be you
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
Job Description
As the local, on property sales/catering contact for customers, the Sales Manager is responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center.
Actively up sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals.
Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible to learn how to support Marriott’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of Marriott International, across the enterprise.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Requirements
- Excellent selling skills and understanding of sales processes; can effectively up sell products and services; can bring a sale to closure
- Strong customer development and relationship management skills
- Knowledge of group, extended stay and transient business
- Understands revenue management functions and account profitability
- Effective decision-making skills
- Ability to influence others
- Strong problem-solving skills
- Ability to develop and maintain relationships e.g., associates, customers, vendors
- Good negotiation skills
- Strong presentation and platform skills
- Strong communication skills (verbal, listening, writing)
- Strong organization skills
- Strong customer and associate relation skills
- Excellent language skills (Azerbaijani, English, Russian);
- Previous experience in a spa, hospitality, or customer service role preferred.;
- Professional appearance and demeanor.
- Flexible, guest oriented, hospitable, communicative, team-player with leadership skills;
