Insurance Service Representative

İşin təsviri

Job Description:

  • Quote new business
  • Run Daily Report from each carrier for cancellations , renewals , expiration dates .
  • Have New business signatures completed within 24 hours of binder .
  • Issue certificates of insurance , billing issues , evidence of insurance , etc as needed
  • Process Endorsements such as adding / removing vehicles , drivers , change mortgagee , as requested but not limited to what is mentioned above
  • Keep a 24 hour or less turnaround time on emails , returning voicemails and any other communication
  • Individual lines quoting needs to be done within same day
  • Commercial quoting turnaround time should be 2-4 business days , with daily updates to the client .
  • Manage AMS Client Center for all current clients
  • Email Marketing Campaigns
  • Set new birthday , renewal reminder campaigns , referral campaigns for new clients as sales is completed .
  • Set Follow - ups for work needed to make sure assignments are 100 % completed

Qualifications and special skills required:

  • Bachelor’s Degree
  • Strong customer service and communication skills with excellent problem solving
  • Excellent knowledge of English and Russian (Important)
  • Excellent active listening and quick learning skills
  • Working knowledge of Microsoft Office and Excel

Competencies:

  • People: Collaboration
  • Self:
  • Leading by example
  • Communicates effectively
  • Accountability and Execution
  • Manages Conflict

Majority of work will be performed with citizens of the United States of America.

Working hours: Night shift

21:00 (Evening) - 06:00 AM (morning)

Monday to Friday

Salary - Net 1000-1750 AZN

Bonuses on holidays.