Night Manager

İşin təsviri

The Workplace: Pik Palace, Park Chalet and Bilgah Beach Hotels, Gusar-Shahdag & Baku

Responsibilities: 

• Effectively and efficiently manage the operation of nights
• Develop the night team and actively coach on customer care skills, department procedures
• Support all the hotel Team Members during the night in order to ensure a smooth, prompt and professional service.
• Undertake regular inspections in the reception and hall area to ensure that the installations and equipment are in a clean, perfect condition, well maintained and replaced / renewed as required
• Be knowledgeable  and conversant of Front Office systems ( Opera, Fidelio) and know back up procedures and system recovery procedures
• Know what to do in case of an evacuation/fire alarm or other emergencies (i.e. bomb threats, cyclones).
• Establish a friendly and helpful attitude to all guests and staff
• Ensure staff adhere to Standards and Procedures for cash handling
• Is jointly responsible for adherence to the Credit Policy at reception.
• Produce Revenue Reports
• Review all audits and reconciliation of daily sales transactions of front office and all outlets, balancing all cash registers and reporting discrepancies to Line Managers
• Advise Line Managers of recurring errors
• Ensure all new starters attend company orientation within four weeks of starting employment

Requirements and skills:

• High school diploma or an associate's degree.
• Client services or management experience.
• Excellent Opera PMS or Fidelio skills.
• Great interpersonal and communication skills.
• Excellent problem-solving skills.
• The ability to remain positive and focused in a fast-paced environment.
• Good time management skills.
• A professional appearance.

Note: The wokplace will be Gusar district- Pik Palace and Park Chalet Hotels until March 2024, after March 2024 will be transferred to the Baku city- Bilgah Beach Hotel.

İşəgötürənin reytinqi

Shahdag Hotel Company tərəfindən digər vakansiyalar

• Front Office Manager
• Ofisiant
• Ofisiant
• Xidmətçi
• Ofisiant