Reservation Agent

İşin təsviri

Main responsibilities: 

  • Greets guests over the phone in a friendly, courteous manner
  • Records reservation information accurately; Informs other departments of VIP arrivals
  • Identifies and records special billing instructions; approves credit after consultation with the Revenue Manager
  • Files all reservations in a systematic order for easy referral
  • Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
  • Records requests for special accommodations and suites
  • Dealing with assigned incoming correspondence, faxes and reservation messages in a timely and accurate manner and etc.

Requirements:

  • Relevant hospitality industry experience
  • Fluent English, Russian, Azerbaijani both written and spoken, Turkish is preferable 
  • Experience with Opera PMS (hotel software) is mandatory

 All experienced candidates, interested in mentioned above position, need to apply by this e-mail address.

Radisson Baku Hotel tərəfindən digər vakansiyalar