Reservation agent

İşin təsviri

Key Responsibilities:

• Process reservations efficiently and accurately using the Opera PMS system.
• Determine room rates based on the hotel's selling tactics.
• Provide excellent customer service, ensuring guests' needs and preferences are met.
• Handle cancellations, modifications, and requests with a friendly and helpful attitude.
• Ensure all arrivals for the following day are checked, and relevant backups are handed over to the front desk.

Required Skills and Qualifications:

• Intermediate knowledge of both Russian and English languages.
• Polite, friendly, and customer-oriented attitude.
• Responsible and detail-oriented approach to work.

Job Conditions:

• Working Hours: 5 days a week, Monday to Friday, from 09:00 to 18:00.
• Company-provided meals.

If you are passionate about delivering exceptional service, possess the necessary skills, and are excited about being a part of the Parkside Hotel & Apartments team, we encourage you to apply.

Please send your CV to e-mail. 

*Only shortlisted candidates will be contacted for further consideration.

Parkside Hotel & Apartments tərəfindən digər vakansiyalar

• Guest Service Agent
• Guest Service Agent
• Guest Service Agent (Night Shift)